Shipping policy
Shipping Policy
We process all orders within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped, which will include tracking information.
Shipping rates and delivery estimates vary by location and shipping method chosen at checkout. Please note that estimated delivery times do not include the processing period.
International Shipping:
We currently ship to select international destinations. International shipping fees, delivery times, and customs fees are determined at checkout. The customer is responsible for any customs or import taxes that may apply.
Order Issues and Tracking:
If your order is delayed or you do not receive your tracking details, please contact us at [customer service email] so we can assist you. While we strive to ensure timely delivery, we are not responsible for shipping carrier delays or lost packages. However, we are here to help you resolve any issues promptly.
Returns and Exchanges:
For information on our return policy, please reference your confirmation email.